RCS
RCS CRM for campaign CTA leads
Capture. Connect. Convert.
RCS campaigns drive rich taps — Contact Us, Visit Us, WhatsApp Us, and custom CTAs. C2A turns those RCS button events into lead records your sales team can work immediately.
How C2A helps
When your messaging provider sends CTA / DLR webhooks into C2A, leads appear with campaign context and CTA tags. App Admins see volume on the dashboard; executives see assigned RCS enquiries on mobile.
Key features
- CTA lead capture — Button taps become searchable leads with campaign names and tags.
- Dashboard pulse — Track today’s RCS activity beside Meta and Google counts.
- Assignment & notes — Route RCS interest to field staff with clear next steps.
- Live integration — RCS lead capture is production-ready in C2A.
How it works
- Step 1: Configure your RCS provider — Point campaign webhooks at C2A as documented for your account.
- Step 2: Run RCS creatives with CTAs — Buyers tap buttons in the message experience.
- Step 3: Follow up in C2A — Staff call or message from the lead queue.
Benefits
- Close the loop between RCS media and sales CRM
- CTA tags that reflect real button labels
- Same convert workflow as other live channels
Frequently asked questions
Can C2A manage RCS leads?
Yes. RCS campaign CTA capture is a live C2A integration.
What is an RCS CTA lead?
A lead created when a recipient taps a call-to-action button in an RCS campaign message.
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Ready to capture more leads?
Connect your live channels, assign your sales team, and follow up from one CRM.