Terms & Conditions

C2A (Connect to Action) · Operated by 1BY0 SOLUTIONS · Last updated: March 2026

These Terms & Conditions (“Terms”) govern your use of the C2A mobile application, web application, and related services at https://c2a.app/ (collectively, the “Service”). By creating an account or using the Service, you agree to these Terms.

1. Operator

The Service is operated by 1BY0 SOLUTIONS (“we”, “us”, “our”). C2A is a product name of 1BY0 SOLUTIONS. For questions, contact support@c2a.app.

2. The Service

C2A provides lead management tools for businesses, including capture of leads from connected channels (such as Facebook Lead Ads and RCS campaigns), assignment to staff, follow-up tracking, and reporting. Features may change or be added over time.

3. Accounts

• You must provide accurate registration information and keep credentials secure.
• App Admins are responsible for users and data within their organisation account.
• You must not use the Service for unlawful, fraudulent, or abusive purposes.

4. Facebook Connect / Meta integration

When you tap Connect → Facebook in C2A, you sign in with your own Facebook account and choose the Page(s) you manage. C2A only accesses Pages and lead data you explicitly authorize. You must comply with Meta’s Platform Terms and Community Standards.

• Who operates C2A: 1BY0 SOLUTIONS
• Product website: https://c2a.app/
• Privacy Policy: https://c2a.app/privacy/
• Terms & Conditions: https://c2a.app/terms/
• Support / data deletion: support@c2a.app
• OAuth callback (server): https://c2a.app/api/integrations/meta/callback
• Legal entity: 1BY0 SOLUTIONS
• App name: C2A (Connect to Action)
• Data use: Lead contact details from authorized Facebook Pages are stored securely per customer account. We do not sell personal data.
• Disconnect: Users can disconnect Facebook at any time under Connect → Meta (Facebook). Disconnecting stops new lead sync from Meta but does not automatically delete leads already stored in C2A.

5. Customer data & isolation

Each business account’s leads and integration settings are kept separate. We do not sell personal data. Our Privacy Policy at https://c2a.app/privacy/ explains how data is collected, used, and deleted.

6. Acceptable use

You agree not to:

• Reverse engineer, scrape, or overload the Service without permission.
• Upload malware or attempt unauthorized access to other accounts.
• Use the Service to send spam or violate telecom or advertising laws.
• Misrepresent your identity or your authority to connect third-party accounts.

7. Availability & changes

We strive for reliable service but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue features with reasonable notice where practicable.

8. Disclaimer

The Service is provided “as is” to the extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. Lead delivery depends on third parties (including Meta and messaging providers); we are not responsible for their outages or policy changes.

9. Limitation of liability

To the maximum extent permitted by applicable law, 1BY0 SOLUTIONS shall not be liable for indirect, incidental, special, or consequential damages, or loss of profits or data, arising from use of the Service.

10. Termination

You may stop using the Service at any time. We may suspend or terminate accounts that violate these Terms or pose security or legal risk. Upon termination, your right to use the Service ends; data handling is described in our Privacy Policy.

11. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Courts in India shall have jurisdiction, subject to mandatory consumer protection laws.

12. Changes to these Terms

We may update these Terms. Material changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance.

13. Contact

1BY0 SOLUTIONS
Email: support@c2a.app
Website: https://c2a.app/