Meta / Facebook
Meta Lead Management CRM
Capture. Connect. Convert.
When someone submits a Facebook or Instagram Lead Ad, speed matters. C2A brings Meta leads into your CRM so sales can call while interest is high.
The problem
Lead Ad rows sit in Ads Manager until someone exports a CSV. By then the buyer has gone cold, and Facebook volume never joins the same queue as Google or RCS.
How C2A solves it
Meta / Facebook Lead Ads sync is live. App Admins connect Pages they manage; submissions import into the tenant workspace tagged as Meta, then use the same assignment and follow-up tools as every other channel.
Meta lead workflow
- Connect Facebook — Open Connect → Facebook as an App Admin and authorize Pages you control.
- Run Lead Ads — Keep creating forms in Meta Ads Manager as usual.
- Auto-import — New Lead Ad rows appear in C2A with contact fields and answers.
- Assign & follow up — Route to staff, call or WhatsApp from mobile, update status until converted.
Key features
- Page-level connect — Only Pages you approve — C2A does not access others.
- Automatic sync — No CSV downloads from Ads Manager.
- Meta on the dashboard — See Meta volume beside other live sources.
- Sales CRM statuses — New → Contacted → Follow-up → Converted on one record.
Benefits
- Faster callbacks on Facebook form fills
- One pipeline with Google and RCS leads
- Clear handoff from media buyers to sales
Integrations status
- Meta / Facebook Lead Ads Live — Production sync for connected Pages.
- WhatsApp Business API Live — WhatsApp Business API in Connect.
Inside C2A
Frequently asked questions
Can C2A capture Meta leads?
Yes. Meta / Facebook Lead Ads sync is live. Connect Pages you manage and Lead Ad submissions import automatically.
How does C2A capture leads from Facebook?
App Admins authorize Facebook Pages under Connect. New Lead Ad rows sync into that C2A workspace only.
Can C2A assign leads to salespeople?
Yes — manually or with automatic distribution after Meta leads sync.
Which integrations are currently available?
Meta Lead Ads is live alongside Google Ads, WhatsApp API, RCS, JustDial, IndiaMART, portals and website forms.
Explore related pages
Ready to capture more leads?
Connect your live channels, assign your sales team, and follow up from one CRM.