Company & Grievance Details

C2A (Connect to Action) · Last updated: September 2026

For a product overview of what C2A does, see About Us.

1. Legal entity

Legal / trading name: 1BY0 SOLUTIONS
Product name: C2A (Connect to Action)
Website: https://c2a.app/
Web login: https://c2a.app/login
Product category: Lead management CRM (mobile + web)
Support email: support@c2a.app

For registered office address, GSTIN, or incorporation documents required for compliance review, email support@c2a.app with your request.

2. Nature of business

1BY0 SOLUTIONS operates C2A, a multi-tenant SaaS platform that helps businesses capture leads from connected channels (including Meta / Facebook Lead Ads and RCS campaigns), assign staff, and track follow-ups.

3. Grievance / escalation contact

Under applicable Indian IT / consumer and data-protection expectations, you may escalate unresolved complaints as follows:

Role: Grievance Officer (C2A / 1BY0 SOLUTIONS)
Email: support@c2a.app
Subject line: “Grievance — C2A” + your account email
Response window: We aim to acknowledge within 48 hours and resolve within 15 days where practicable

Please include: your name, registered account identifier, description of the issue, and any prior ticket or email thread. For personal-data requests, also state whether you seek access, correction, or deletion.

4. Data & privacy contacts

5. Meta / Facebook App Review note

Legal entity operating the Facebook Connect integration: 1BY0 SOLUTIONS. OAuth callback: https://c2a.app/api/integrations/meta/callback. Users authorize only Pages and lead data they select.